Shipping policy
Order processing
Orders are processed and shipped within 2 business days of payment, Monday to Friday, excluding public holidays.
Delivery times
- Metropolitan France: 3-5 business days
- European Union: 5-10 business days
The times shown are estimates and may vary depending on the carrier and the destination.
Shipping costs
Shipping costs are calculated based on the weight of the order and the destination. They will be shown to you at checkout.
Order tracking
A tracking number will be sent to you by email as soon as your order ships.
Order not received
If you have not received your order within the times indicated, contact us at contact@aeter-paris.com, stating your order number.
Delivery zones
Aeter SARL ships to metropolitan France, to the French overseas territories and internationally. Some destinations may be excluded; contact us with any questions.